HostedPages API & Customer E-Mail address

Hi,

we are using the HostedPages API to create subscription booking pages. The problem we have is that we cannot prefill the hosted page with data. This seems to be possible using the "Hosted Payment Page" of the product/plan.

I tried to create a new Zoho Customer before the creation of the HostedPage with partial data (firstname, lastname, email) but then the HostedPage omits all other fields like the address (which I don't have).

My main issue with this is, that we end up with customers in zoho that have a different E-Mail address than the one in our system (because the e-mail field cannot be prefilled nor blocked). In the most unfortunate chain of events this happens:

- User E-Mail in our app: email1@domain.com

- User Makes subscription. Zoho-Email: email2@domain.com

- User makes a subscription with GoCardless. GoCardless E-Mail: email3@domain.com

Apart from the 3. case with GoCardless, I would like to send the user to the HostedPage with the E-Mail prefilled and disabled, so I can be sure that our app dictates the E-Mail that will be used.

Is this possible?

I can change the E-Mail right after the order using the API but at that time it's already too late.

France ZUGs

Topic Participants
benjamin.ansbach

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