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Some of my customers insist on sending me requests directly to my personal mailbox (Zoho Mail). How can I easily convert this into a ticket in Zoho Support?
I agree with the others. It would be great to convert and email into a zoho desk ticket.
Regards,
Ajith | Zoho Desk
Salut @Nicolas,
Je vous entends sur la nécessité de cette fonctionnalité ! Il est déjà sur notre liste de travail et je vérifierai auprès de notre équipe produit pour une mise à jour sur les délais.
Salutations,
Shivani | Zoho Desk
Hi @Nicholas,
I hear you on the need for this functionality! It's already on our worklist, and I'll check with our product team for an update on the timelines.
Regards,
Shivani | Zoho Desk
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Thanks for adding your voice and upvote to this request, Mark.
Regards,
Ash | Zoho Desk