Hi,
I'm trying to map and build a process for a new telemarketer that's starting in a few weeks. My thought process is the following :
1. Create Campaign : XYZ Telemarketing Campaigns
2. Add Contacts to this campaign
3. Create a first activity for this campaign in each contact to start the activity flow of my telemarketer.
When I do so, I am unable to link those activities to the campaigns, they stay related to their respective accounts (of the contacts).
Is that the right way to proceed? How could I fix this to create an effective task/activity view for my telemarketer?
Thanks