Dear sirs ,

We contacted the very ZOHO .

Due to communication problems we are facing , we believe it is a matter of culture and languages ​​. We understand your dissatisfaction in the meet Luis and do not intend to cause problems .

We bought a program that does not know how to use . We have no manual and can not know why some things .

Request for internal decision that you send us MAPPING PROCESS FOR IMPLEMENTING THE ZOHO and Macroprocess developed by you and paid by our company where we will see on this map that you have done in terms of the configuration tool , with fields and workflows .

After that we will check what is not working for us and decide whether to continue with your company for an immediate maintenance or canceled the ZOHO , even taking damage.

Another thing to be done , is that even with Google Apps bought and paid for a year of use we ask that you canceled . We will use the previous tool which is LOCAWEB .

Have we called in LOCAWEB and with their help over the phone will set our emails to LOCAWEB .

Our dissatisfaction is quite relevant .

Thank you