How can I send template emails to a different recipient (than the record the data is coming from)?
Say I make a nifty template email to pull all the data I need from John Doe's contact record in CRM. I would like this data to be sent to Bill Smith (not John Doe). So far, I have to manually change the recipient email address before hitting send. Surely there is a more elegant option (otherwise will get occasional screw-ups).
I'd appreciate any suggestions.
- Brian