How can I use Zoho's Sales IQ Javascript APIs if I have chat enable through Zoho's ASAP add-on and not with SalesIQ?

How can I use Zoho's Sales IQ Javascript APIs if I have chat enable through Zoho's ASAP add-on and not with SalesIQ?

Hello Zoho Team,

I am currently exploring the functionality of Zoho SalesIQ and would like to leverage the SalesIQ javascript APIs for updating visitor information within the chat. However, according to the API documentation, it is required to embed the Javascript code along with the Zoho SalesIQ widget code.

In our case, we are utilizing the Chat feature through Zoho's ASAP add-on rather than SalesIQ, which means we don't have the SalesIQ widget code integrated into our codebase. I wanted to inquire about the possibility of using the SalesIQ Javascript APIs in conjunction with the ASAP add-on.

I would greatly appreciate any guidance or suggestions on how to achieve this integration or if there are any workarounds available. 

Best regards,
Akshay Chavan
akshay.chavan@pricelabs.co | +91 9822479700





                            Zoho Desk Resources

                            • Desk Community Learning Series


                            • Digest


                            • Functions


                            • Meetups


                            • Kbase


                            • Resources


                            • Glossary


                            • Desk Marketplace


                            • MVP Corner


                            • Word of the Day



                                Zoho Marketing Automation


                                        Manage your brands on social media



                                              Zoho TeamInbox Resources

                                                Zoho DataPrep Resources



                                                  Zoho CRM Plus Resources

                                                    Zoho Books Resources


                                                      Zoho Subscriptions Resources

                                                        Zoho Projects Resources


                                                          Zoho Sprints Resources


                                                            Qntrl Resources


                                                              Zoho Creator Resources


                                                                Zoho WorkDrive Resources



                                                                  Zoho Campaigns Resources

                                                                    Zoho CRM Resources

                                                                    • CRM Community Learning Series

                                                                      CRM Community Learning Series


                                                                    • Tips

                                                                      Tips

                                                                    • Functions

                                                                      Functions

                                                                    • Meetups

                                                                      Meetups

                                                                    • Kbase

                                                                      Kbase

                                                                    • Resources

                                                                      Resources

                                                                    • Digest

                                                                      Digest

                                                                    • CRM Marketplace

                                                                      CRM Marketplace

                                                                    • MVP Corner

                                                                      MVP Corner

                                                                    





                                                                    




                                                                        Design. Discuss. Deliver.

                                                                        Create visually engaging stories with Zoho Show.

                                                                        Get Started Now