How do I cancel my account? All the instructions are out of date!
All the instructions to cancel an account are out of date on Zoho's help pages (I have a free Mail account and I transferred my domain over). First, when I go to "Settings," and then "Close Account," I get an error message saying that:
"You are an administrator of your organization : "[mydomain]" . You should cancel your organization from Business , before closing your account."
So I click on the "Business" link which literally just takes me to my mailbox. Then when I go to the Mail Control Panel, "Dashboard" and "Delete Organization", I get an error message saying "Please delete domain(s) before deleting the Organization."
So then I go to "Domains," and then I click the "x" on the right-hand side of my domain to delete it, and I get ANOTHER error message saying "Remove Mail Hosting and proceed for domain deletion."
And when I go to "User Details" and click to delete myself (I'm the only User) I get an error message saying, "You are not authorized to perform this operation."
WHAT ON EARTH AM I SUPPOSED TO DO TO CANCEL MY ACCOUNT??? PLEASE HELP!!!
Get Started. Write Away!
"You are an administrator of your organization : "[mydomain]" . You should cancel your organization from Business , before closing your account."
So I click on the "Business" link which literally just takes me to my mailbox. Then when I go to the Mail Control Panel, "Dashboard" and "Delete Organization", I get an error message saying "Please delete domain(s) before deleting the Organization."
So then I go to "Domains," and then I click the "x" on the right-hand side of my domain to delete it, and I get ANOTHER error message saying "Remove Mail Hosting and proceed for domain deletion."
And when I go to "User Details" and click to delete myself (I'm the only User) I get an error message saying, "You are not authorized to perform this operation."
WHAT ON EARTH AM I SUPPOSED TO DO TO CANCEL MY ACCOUNT??? PLEASE HELP!!!
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Balakumaran Chezhiyakumar
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Sticky Posts
Maintain steady traffic to your domain: How Domain Aliasing helps
Consider this scenario: An organization has its primary domain as administrator.com. Now it wants to shorten its domain to admin.com because it's simpler and easier to remember. However, changing the domain completely can cause the following problems:Facing email delivery issues? Verify your domain's DNS records
Have you ever wondered why your legitimate emails are landing in the recipient’s spam folder? Or been surprised to see emails sent from your registered domain getting rejected by recipient email servers? Why does this happen? In most cases, this happensEmail Administrators! Join our tips & troubleshooting series
Greetings to all the admins out there! This announcement is exclusively for you. As we step into the New Year, we’re excited to start a dedicated series of admin-specific tips curated to support you. These posts will help you overcome everyday challengesImportant update! Re-authentication mandated for sensitive admin operations in Admin Console.
Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performedImportant announcement: IPv6 support in Inbound gateway
Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related to
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