How do you get shared contacts to work?
Hi,
I hope I'm not being stupid, but I'm in the process of setting up a bunch of users that I want to be able to share a number of contacts with. I logged in as the super admin for my account and uploaded a CSV file with names and emails to my contacts area. In the "Shared contacts" item on the left panel all I can do is add a group. I selected all of the contacts I had then clicked the + on the Shared Contacts, which brought up the add dialog with all the emails included in the list. I gave it a name, set its access stuff, and created it.
However, when I log in as one of the new users I created, that's not showing in their contacts list; should it?
In the My Organization contacts section both my account and the other user account showed all the users I'd configured for the organization. I noticed in my super admin account that I could select all my contacts and add them to the organization one so I tried that, hoping that the other user would be able to see them too.
Unfortunately that didn't look like I'd expected it to either.
Has anyone got any basic instructions about how to share contacts? When I search on the Help pretty much all it says is you can do it when you log in as a super admin.
Your help would be appreciated.