Just wondering if anyone can tell me if the Social Section under the leads module in Zoho CRM auto searches the lead info to associate the social media profiles/pages to it? If so what fields does it search? Is this something that has to be manually entered?
I am trying to streamline my prospecting process in Zoho CRM and need to reduce some of the fields. Currently i have fields for facebook, twitter, and other social networks for input. If this is not necessary and the Social Section attempts to search this information then I can remove those fields. (Redundant information)