My company just ran into an issue with time zones and time change. We are on the east coast and our events were off by an hour. Support suggested we change our time zone on personal settings. They also suggested that we would need to manually change this twice a year every time the time changed?? That cannot be right, can it?

Anyone have any experience with this? I cannot imagine having 100 users manually change their time inside the CRM twice a year. That sound absurd.