How to activate a workflow when a Zoho Form is submitted?
Hello!
Zoho Form's integration with CRM allows actions such as "Automation: Trigger Workflow Rules, Blueprint, CommandCenter, and more in Zoho CRM".
However, when going to the CRM I am unable to make a workflow or something similar when a Form is submitted.
When a form is submitted,this may update some contact details or create a contact. I would like that after a form is submitted, some members of my team receive a task to follow up for example.
How can I make this? I see that I can create workflows when some fields are edited but this may trigger the workflow when a form isnt submitted.
Any idea?
Thanks.
Juan