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Hi, 
I have tried using the parameter ?sortBy=createdTime on this api https://desk.zoho.com/api/v1/tickets/xxxxxxxx/conversations?sortBy=createdTime but its saying its an invalid parameter.  Is there a parameter to sort on this API?

Dane

1 user has this question.
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Hi

,

The Created Time param isn’t supported in this API. However, you might want to try the List Thread API or List Comment API, where this param is available.

Let us know your thoughts!

Cheers,
Shivani | Zoho Desk

  • 14 days ago

Thanks! worked a treat on List Thread API

Glad to know that
! Thanks for keeping us posted :)

Cheers,
Shivani | Zoho Desk

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