- Name: First & Last

- Preferred Name: ( sometimes people use a nickname or only a surname, etc )

- Address: ( needed for asset location and Endpoint controls )

- Office Location:  US, Brz, Ph

- Personal email: 

- Contact Number: ( needed for IT to contact – will not be added to M365 )

- Report to Manager: 

- Title:

- Department:

- Client:

- Start Date: 

- Type of Employee:  W2 Employee or Contractor

- Asset needs: Laptop or VDI ?

-Asset needs: Headset, Monitor, Dock, Mouse and Keyboard ?

- Software Requirements:

      1. Username

      2. email

      3. O365 with Teams

- Groups and Lists: ( we need to identify Teams to add them to, Security Groups and Distribution lists )

            ** Automatically add to Everyone, Brz, PH & US Groups

Equipment Request – this ticket type needs:

• Name of Requestor:
• Equipment Requested: ( laptop, monitor, headset, mouse, keyboard, webcam, other ? )
• Equipment Assigned to: ( who is the equipment for ? )
• Approver for Request: ( who needs to approve the request ? )

Employee Exit:

• Name of Employee:
• Requested by:
• Last Day of Service:
• Assets to Reclaim: ( what is being reclaimed and who is reclaiming it ? )