Zoho Desk How to configure the settings to show both full names and email addresses in the "Recipients" (To, CC, BCC) fields?

Zoho Desk How to configure the settings to show both full names and email addresses in the "Recipients" (To, CC, BCC) fields?

Hello 

Zoho Desk How to configure the settings to show both full names and email addresses in the "Recipients" (To, CC, BCC) fields?

Current result.

Expected result.

Thank you.