How to fix DMARC DKIM Failed from Google DMARC Support?

How to fix DMARC DKIM Failed from Google DMARC Support?

Hello,

Google DMAC support has been sending me dkim report in zip file containing the mail authentication status. I notice that DKIM result is always fail despite following the steps in Zoho documentation:

<?xml version="1.0" encoding="UTF-8" ?>

<feedback>

  <report_metadata>

    <org_name>google.com</org_name>

    <email>noreply-dmarc-support@google.com</email>

    <extra_contact_info>https://support.google.com/a/answer/2466580</extra_contact_info>

    <report_id>3284131237450447776</report_id>

    <date_range>

      <begin>1495670400</begin>

      <end>1495756799</end>

    </date_range>

  </report_metadata>

  <policy_published>

    <domain>zoralab.com</domain>

    <adkim>r</adkim>

    <aspf>r</aspf>

    <p>none</p>

    <sp>quarantine</sp>

    <pct>100</pct>

  </policy_published>

  <record>

    <row>

      <source_ip>[removed for protecting the IP]</source_ip>

      <count>1</count>

      <policy_evaluated>

        <disposition>none</disposition>

        <dkim>fail</dkim>

        <spf>pass</spf>

      </policy_evaluated>

    </row>

    <identifiers>

      <header_from>zoralab.com</header_from>

    </identifiers>

    <auth_results>

      <dkim>

        <domain>zoralab.com</domain>

        <result>fail</result>

        <selector>mail</selector>

      </dkim>

      <spf>

        <domain>zoralab.com</domain>

        <result>pass</result>

      </spf>

    </auth_results>

  </record>

</feedback>


Is there a way to make it pass? Currently, I do not have any issue sending or receiving email.


Thanks.