How to query Zoho Desk Tickets within a specific range of ticket numbers or ticket ids?

How to query Zoho Desk Tickets within a specific range of ticket numbers or ticket ids?

Hi,

We've been trying to return a list of tickets within a specific range, and the option of using <from=value1&limit=value2> seemed to help until we realized that by running the same query over and over again with the same filter values (value1 and value2), we ended up with different results (different ticket results). And this is because we're not filtering by ticket ids or ticket numbers specifically.

There is a way to submit a GET request for one specific ticket at a time, and this is by adding the ticket number as a query parameter.

What if we wanted to query multiple tickets at the same time within a pre-defined range? For example, how can we return all the tickets with ticket numbers between 000000001 and 000000095?

Thanks,

P

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