How To Reset Password When Old Email Can No Longer Be Accessed

How To Reset Password When Old Email Can No Longer Be Accessed

Our company recently moved from Microsoft Exchange to Microsoft 365 which meant that our users got new email addresses.  Zoho Expense still contains the old email addresses.  Some of our Zoho users have forgotten their passwords in Zoho but they can no longer access their old email addresses.

I am an Admin in Zoho but I do not see an option to reset the password.

What can we do to update the email addresses in Zoho Expense?   What can I do so users can access their Zoho Expense accounts?




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