How to restore deleted files?

I need help,

I can't find a deleted file in the recycle bin. what can I do? After delating I received this e mail:

Da: noreply@zoho.com

Oggetto: Item(s) deleted from your shared folder.

Data: 17 luglio 2017 10:30:54 CEST

A: info@linkingsrl.it

Gentile info@linkingsrl.it,

Maria Eleonora Bruno has deleted the following item(s) from your shared folder( Fondimpresa )

Credenziali Fondimpresa aziende clienti.xlsm

If you wish to restore the deleted item(s), please contact your organization administrator.

Cordiali saluti,
Team di Zoho Docs

PLEASE HELP ME

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