How to send translated Zoho Forms in Zoho CRM's Email Templates

How to send translated Zoho Forms in Zoho CRM's Email Templates

Hi ZCommunity!

It has been really easy to link Zoho Forms into ZCRM Email templates, which are then linked to the contact when replying to the form and syncing everything (magic! I love this feature).

Last year, Zoho Forms team included the ability to translate Forms within the same form, thus avoiding duplicated (or more) forms for different languages (brilliant!). However, I have not managed to select the language in which I need to attach the form to the template.

For example, the original language of a form in Spanish, and I have translated it to English with the built-in translated functionality. I can access the translated form by editing the permalink (?zf_lang=en) (link) and it works. However, when I add a link/button in an Email Template and I assign a Zoho Form to it, I can preview the permalink (takes me to the original Spanish form) but I have no way to choose the translated version or to append it to the permalink the language selection code.

Is there a way around?  or to do this? If not, we won't be able to use the great translate functionality and we will need to create different forms for different languages to send Email Templates based on the language of the contacts according to a workflow condition.

Thanks again!

Kind regards,

J.