HI,
I set up a Zoho Survey that is synchronized with CRM. From the CRM, I select a lead, send him an email, with the link to the survey (link using the "instert template" button).
When the leads answers the survey, the survey can be found in the Lead's Related list. Now, I like to start a workflow when that survey has been answered.
How should I get that trigger ? I couldn't find a trigger from CRM. Any clue ? May be it's in another Zoho application ?
Regards.