I never receive a password reset email from Slack.

Although I do get the email from their support personnel.

Can you please following IPs to the whitelist:

198.61.254.87, 166.78.71.183, 166.78.70.132, 184.173.153.232, 184.173.105.177, 184.173.105.179, 166.78.69.28, 166.78.69.26, 166.78.69.32, 166.78.69.35, 166.78.69.37

Thank

Manish