From 8/12 through 10/30 a total of 484 email inquiries, 675 email responses, averaging 1.39 responses per resolution.
|
|
Emails |
Responses |
Response/ Resolution |
Average Turn Around Time |
| 8/12-8/16/15 |
59 |
97 |
1.64 |
7:37:45 |
| 8/17-8/23/15 |
88 |
89 |
1.01 |
7:44:07 |
| 8/24-8/30/15 |
40 |
53 |
1.33 |
6:58:37 |
| 8/31-9/06/15 |
38 |
55 |
1.45 |
6:29:31 |
| 9/7-9/13/15 |
23 |
32 |
1.39 |
5:19:41 |
| 9/14-9/20/15 |
48 |
50 |
1.04 |
9:09:39 |
| 9/21-9/27/15 |
43 |
75 |
1.74 |
14:26:01 |
| 9/28-10/4/15 |
22 |
26 |
1.18 |
12:38:09 |
| 10/5-10/9/15 |
20 |
28 |
1.4 |
6:51:50 |
| 10/10-10/16/15 |
29 |
32 |
1.1 |
7:43:47 |
| 10/17-10/23/15 |
15 |
30 |
2 |
13:04:34 |
| 10/24-10/30/15 |
59 |
108 |
1.83 |
15:00:03 |
| Total |
484 |
675 |
1.39 |
11:21:15 |