I’m facing an issue while trying to upload a PDF file to a custom file upload field within the Leads module via the Zoho CRM API.
Hi Zoho Team,
I’m facing an issue while trying to upload a PDF file to a custom file upload field within the Leads module via the Zoho CRM API.
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I am able to manually upload a PDF into this field through the UI.
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I am also able to upload files as attachments via API, but that’s not what I want.
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My requirement is to upload a PDF directly into a custom file upload field, not the attachments section.
I’ve tried various API methods (
/upload,/files, and multipart form data to update records), but the file either:-
Gets attached to the record, or
-
Is rejected with a format or permission error.
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Can you please confirm:
-
Is it currently possible to upload a file (e.g., PDF) directly to a custom file upload field via API?
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If yes, can you share the correct method and API structure (including headers, endpoint, and field key)?
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If not, are there any workarounds?
Looking forward to your guidance.
Thanks,
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