This is happening too much now. 

I am using the paid version of Zoho CRM. 

Now I can not even add a new deal to an existing contact unless I delete the contact and reinput it as a lead and then convert it. 

This is a simple and ESSENTIAL function that used to exist. 

The only solution is to upgrade and pay zoho more money.

Cowboys. 

I will be looking to change to a better crm soon.