I need a method to log incoming email when a local email client is not an option.
My company uses Outlook Web Access, and I do not have a local email client on my PC. Outbound emailing in Zoho CRM is no problem, because I can use my company email address and send out emails, and they get logged in the appropriate Contact record.
My problem is, I have no way of capturing inbound email in Zoho CRM that are sent to me from a contact in Zoho CRM, because those emails go to Outlook Web Access.
I was wondering if there is an add-in or utility that could receive an email I forward from Outlook Web Access to Zoho CRM and capture it and log it with the appropriate contact in Zoho CRM.
Thank you.
Ken