I'm not receiving email from yahoo.com.br

I'm not receiving email from yahoo.com.br

I am not receiving emails from any @yahoo.com senders. This is only happening for emails coming from @yahoo.com. I am receiving all other emails properly except yahoo


This is one email that never got to the recipient: 

Date: Tue, 25 Sep 2018 03:08:07 +0000 (UTC)
From: Paulo Alexandre Silva <pancs1@yahoo.com.br>
To: Paulo Silva <paulo.silva@sulsegseguros.com.br>
Message-ID: <1137188405.1914909.1537844887634@mail.yahoo.com>
Subject: Mensagem de Teste
MIME-Version: 1.0
Content-Type: multipart/alternative; 
	boundary="----=_Part_1914908_5887288.1537844887633"
References: <1137188405.1914909.1537844887634.ref@mail.yahoo.com>
X-Mailer: WebService/1.1.12487 YMailNorrin Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36
Content-Length: 581

------=_Part_1914908_5887288.1537844887633
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 7bit

Ola Pessoal
Nao consigo mandar mensagem para voces
------=_Part_1914908_5887288.1537844887633
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: 7bit

<html><head></head><body><div>Ola Pessoal</div><div><br></div><div>Nao consigo mandar mensagem para voces</div><div class="ydp59190a33yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px;"></div></body></html>
------=_Part_1914908_5887288.1537844887633--

This is the email our customers are receiving when trying to send an email to our company:

X-Apparently-To: pancs1@yahoo.com.br; Tue, 25 Sep 2018 03:11:52 +0000
Return-Path: <>
Received-SPF: none (domain of sonic317-35.consmr.mail.ne1.yahoo.com does not designate permitted sender hosts)
X-YMailISG: hjxC_6kWLDs1PKJKg_KD13gYRQAzNitXUQgmH3wF.z_BkM8F
 WCrXRc7RGOPP3FQHEA9oGJK.yFLDC1kWjsgjt3XUyFvrtppkg7iZdlsCOx.B
 DRv4iodjclO8vnpxbCK2AYTatsJcNJETTrDDPNV3IjGYrcqs1RIDajzqT_.Y
 q7sPSYktFCmHxsxJb4DiaFjA5Wx74dxaJGA4DiyCTKx3hckJ49FqTI8P5uaN
 9Yx5Mateorvau9.xqeWomfnR_nWb0m_1F4fNXLqGHphmMz1QDeuRBtGhiob0
 j.TUeoe.wRMVQpbPc.tzheDJu5KnEog5wTA00vA2.Ofxp47lELaR.Uth58Ln
 dH4zWv_MS2bpMREkUwUgrCnWQq3TR3q3opt2E8vxC1sEFA5sq5CVaBLCG3Z8
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 MTVWPmqlg98KzjpbswJM3jPXdekWBPofWoW1Cri8rdEbSacemf5X_ROmrhbC
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 L2rk2gygXbpiSn8x8NkZxPji485svfmLkY1CFp0t4D_5IXiT.T.qR6gRSWvc
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 7NFMTdLHHqkUfqGSqbUNoSB8hQ3PB6eunxn_m5MkBb__uXMkYB10dI9iUf46
 fQSnxwAYbojR5u4F1DTS6OQzEIQ1OFG.Z7dbAz_WqJoutrb.R8TmC0PP74Kk
 CgKIy_wICSddG_OWK8RcFJlh3jq8iaLiEZaC7pEbXFQvSXIRR6l_ooG.oKKQ
 hKay2GJsYMVFTab5qPvmRCRbBwRPzaRZJrbu.Waxitio5kT9LqdWHd_q.2Wb
 IVMFSuyKjLiYuqgC18vD6kHBkDjUrMYnI7_l5xguRDgpOFK7ykvuWzvosx0B
 GBmS1QEWFhj9BNxfnbd.dT4h6CyLjNlSUoVsTDKGkEg6rHgcU9t2Tchrta_s
 msdGkt1cpp2SJZU1L_tWWyzxpjQYmV5.WNbDmWhT4clzMxDc7PB4WTckR4vi
 Ezh_XPvsJaHRNaZ1FC1PBds7527H_HczWvrEE7naikKYHxSPCX1zvLN5zd5F
 z4i9coT8yvr5F8KNFKxFO1L.E4DhNpkDyqaM
X-Originating-IP: [66.163.184.46]
Authentication-Results: mta4432.mail.ne1.yahoo.com  from=yahoo.com; domainkeys=neutral (no sig);  from=yahoo.com; dkim=pass (ok)
Received: from 127.0.0.1  (EHLO sonic317-35.consmr.mail.ne1.yahoo.com) (66.163.184.46)
  by mta4432.mail.ne1.yahoo.com with SMTPS; Tue, 25 Sep 2018 03:11:52 +0000
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=yahoo.com; s=bounce; t=1537845112; bh=qD53s3pMMPQfWrEwSaGNMA6XytE1o9ziYQkV99qktxE=; h=Date:From:To:Subject:From:Subject; b=AHAEIwSjUSB6QshabFM3M5minl2XNzZf2PfPc3vxH+RcHHzmC0O4nl0qLH6tBUeoPY1jJbgsXTIexqqzASKrD6AYCikcMxct5F9hS1Jh6GQAl1tSaUPqs/ChtotI3//ayegGgLZCyMfN/2tiAmtnGlF7HxVz389ZWeuNZWnVs+k=
Received: from sonic.gate.mail.ne1.yahoo.com by sonic317.consmr.mail.ne1.yahoo.com with HTTP; Tue, 25 Sep 2018 03:11:52 +0000
Date: Tue, 25 Sep 2018 03:11:52 +0000
From: MAILER-DAEMON@yahoo.com
To: pancs1@yahoo.com.br
Message-ID: <742365516.7618308.1537845112434@sonic317.consmr.mail.ne1.yahoo.com>
Subject: Failure Notice
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 7bit
Content-Length: 3014

Sorry, we were unable to deliver your message to the following address.

<paulo.silva@sulsegseguros.com.br>:
Unable to deliver message after multiple retries, giving up.

--- Below this line is a copy of the message.

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=yahoo.com.br; s=s2048; t=1537844923; bh=oy4sQedhOjVSgikCD3qH9rivVxQTWsX3S3QZjAKoQ44=; h=Date:From:To:Subject:References:From:Subject; b=AV2IdMnufsTy3Oqwpr9SnDAjyGfqN3dLCGmKK8qArBcUy32uEF7qzeJzWUV0sPJTzcL+9StIWXaJmov+dP5hpdwYkUhXRGLRWDfDghPQlB05a5H0LfXTQJVfnADLpbqUOZ3HZQuLQKd4eqCQ9eCo2mDzV91ASrKEgaPEi4WoS+y/p+PepIcmrZmB6s+WAMEUFKgOzCV8saFpWIOw+jTy/U9Az+7oBMBZU17S0qt/3hDGqde65oUpQvT5r9qbWJMbeN2xM5Kpp+lJmLA6B0jvJ4qC6qbh8BAf3AFIXcuLJQA8uGkpC0HiPdY7UDlmo7sFpft3ccCxttCQNmVFtJwguA==
X-YMail-OSG: 51uzkmIVM1nbIjjz.ZABXGLBgtB6MmDmdduT4V5f3wC2j5peIqw7mTJ4Z0a9ymY
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 GGEgGGzTpdbpFC_dI0vR9WY35pVPWvOHHaETc3uNcRiKEL.ymY.tEDXS5a2ZAaLx.cMRZisg0q0O
 A5xoqGPRTBFY6iFOZhBdHH0tgHjT4cFeuehr54Ee0spVVOopPQnY33LTuAqDxfJVUkLRSUJntyCs
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 ABhbHPR8Onw7k8xkl8m9plQk.uMe8dpYPVx_yzC4r0nwW
Received: from sonic.gate.mail.ne1.yahoo.com by sonic317.consmr.mail.ne1.yahoo.com with HTTP; Tue, 25 Sep 2018 03:08:43 +0000
Date: Tue, 25 Sep 2018 00:11:29 +0000 (UTC)
From: Paulo Alexandre Silva <pancs1@yahoo.com.br>
To: Paulo Silva <paulo.silva@sulsegseguros.com.br>
Message-ID: <1780164921.1831619.1537834289812@mail.yahoo.com>
Subject: Teste Noite
MIME-Version: 1.0
Content-Type: multipart/alternative; 
	boundary="----=_Part_1831618_1628628631.1537834289811"
References: <1780164921.1831619.1537834289812.ref@mail.yahoo.com>
X-Mailer: WebService/1.1.12487 YMailNorrin Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36
Content-Length: 488

------=_Part_1831618_1628628631.1537834289811
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 7bit

fdfd
------=_Part_1831618_1628628631.1537834289811
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: 7bit

<html><head></head><body><div>fdfd</div><div class="ydp71a6aeedyahoo-style-wrap" style="font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 13px;"></div></body></html>
------=_Part_1831618_1628628631.1537834289811--

What's wrong with my zoho mail account?
Thanks in advance


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                                                                                                                  We currently have all four Advanced Configuration options turned ON at the Global-level (Channels > Email > Advanced Configuration) - including the "Show Agent name in Ticket replies and outgoing emails" option. We also had that same option turned ON

                                                                                                                • Add Bounced as an Email Action / Notification for Bounced Emails

                                                                                                                  This is one of the hard requirements for the clients we're servicing. They want to get an internal email notification whenever the email they sent to their contacts have bounced, so that they can look into it and update the email address. Currently, the

                                                                                                                • Files Uploaded to Zoho WorkDrive Not Being Indexed by Search Engines

                                                                                                                  Hello, I have noticed that the files I upload to Zoho WorkDrive are not being indexed by search engines, including Google. I’d like to understand why this might be happening and what steps I can take to resolve it. Here are the details of my issue: File

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