imap email connection issues, Error Number: 0x800CCC0F

imap email connection issues, Error Number: 0x800CCC0F

We are getting this error on our email client:

Header download for the 'Inbox' folder did not complete. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'OUR ACCOUNT NAME', Server: 'imap.zoho.com', Protocol: IMAP, Server Response: '', Port: 993, Secure(SSL): Yes, Error Number: 0x800CCC0F


Can someone please shed some light on this?