We're expanding the pool of proxy outgoing IP addresses for our IN, SA, and UAE data centers by introducing new IPs alongside the existing ones. This helps ensure high availability, optimal load distribution, and redundancy for outgoing API traffic from Zoho Creator.

Who this affects

Note: If your integrations don't depend on IP whitelisting and you don't belong to these DCs, then no action is needed on your part.

If your Zoho Creator applications use Deluge tasks like invokeURL to reach external services (APIs, webhooks, third-party integrations), those external services likely have the current outgoing IPs of your data center on their whitelist. To keep those calls working after the deadline, the new IPs need to be added to those same whitelists.

What's changing

The existing proxy outgoing IPs aren't being removed. They'll continue to work alongside the new IPs listed below. You only need to add the new IPs.

IN data center

SA data center

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What should I do?

• Add the new IPs listed above to the whitelists, in addition to the current IPs, of any external systems your Creator applications communicate with.
• If you rely on third-party service providers (payment gateways, CRMs, ERPs, custom APIs, etc.) whose whitelists you don't directly manage, coordinate with them to add these IPs.
• Complete this before the deadlines listed below to avoid service disruption.

Deadlines

• SA data center: October 30, 2026
• UAE data center: October 30, 2026
• IN data center: Due to an emergency load balancing requirement, the update has been partially rolled out as of September 12, 2026.

What happens if I don't update

After the deadline, traffic from your Creator applications may originate from the new IPs. If the receiving service doesn't recognize them, invokeURL calls and other API-based integrations from Creator to that service will fail.

If you have any questions or need help, feel free to reach out; we're always happy to help.

Regards,
The Zoho Creator Team