Importing Contacts from salesforce - Reports To field does not resolve object ID
Importing Contacts from salesforce - Reports To field does not resolve object ID
Hello,
I have imported a Contacts list from salesforce.com using the "Migrate from other CRM" tool - and have mapped the "reports to" field to show the reporting hierarchy between contacts.
The data comes across ok - but shows the "reports to" field with the object ID - ie it is not reolved to the actual contact name. For example - Reports To:0034000000U1zURAAZ
The same functionality works fine for Accounts and Parent Accounts - I have imported these in the same way and they show the correct relationships with the Parent account's name resolved.