importing leads from excel worksheet

importing leads from excel worksheet

hi there,

i'm new to zoho and just starting using the crm and am wondering if someone can help me to load these. there are some merged fields that are not mapping properly and i also cannot figure out how to map some custom fields.

is there a support phone line where i can just ask someone this question?

i emailed support with a copy of the spreadsheet and the same questions last week but have heard nothing back...is the forum the best place to get answers for questions like this?

thanks so much,

thompson
212-327-0000