Importing orders from online store to Zoho as Sales Orders

Importing orders from online store to Zoho as Sales Orders

Wondering what the best practice for this is... I need inventory tracking. 

This is my current workflow:

Check to see if customer exists in Zoho. If not, create contact. Grab the customer_id. 

Then add the line items to the sale order. However, this is where I am running into trouble. 

I need to use the item_id when creating the sales order, but I have no easy way to retrieve this. First of all, the List Items call doesn't have a query for SKU, so I would have to use name and I can't guarantee that my online store and Zoho items share the same name. Secondly, if I have to use an API call to find every items individually I am going to blow through my daily API calls in no time. 

There must be an easier way, if I could use the SKU field when creating the sales order and have Zoho match the fields for me that would be great. SKU is already guaranteed to exist and be unique.

The SKU field isn't even present on the sales order line item?! I feel like I must be missing something.

    Access your files securely from anywhere

        Zoho Developer Community




                                  Zoho Desk Resources

                                  • Desk Community Learning Series


                                  • Digest


                                  • Functions


                                  • Meetups


                                  • Kbase


                                  • Resources


                                  • Glossary


                                  • Desk Marketplace


                                  • MVP Corner


                                  • Word of the Day



                                      Zoho Marketing Automation


                                              Manage your brands on social media



                                                    Zoho TeamInbox Resources

                                                      Zoho DataPrep Resources



                                                        Zoho CRM Plus Resources

                                                          Zoho Books Resources


                                                            Zoho Subscriptions Resources

                                                              Zoho Projects Resources


                                                                Zoho Sprints Resources


                                                                  Qntrl Resources


                                                                    Zoho Creator Resources



                                                                        Zoho Campaigns Resources


                                                                          Zoho CRM Resources

                                                                          • CRM Community Learning Series

                                                                            CRM Community Learning Series


                                                                          • Kaizen

                                                                            Kaizen

                                                                          • Functions

                                                                            Functions

                                                                          • Meetups

                                                                            Meetups

                                                                          • Kbase

                                                                            Kbase

                                                                          • Resources

                                                                            Resources

                                                                          • Digest

                                                                            Digest

                                                                          • CRM Marketplace

                                                                            CRM Marketplace

                                                                          • MVP Corner

                                                                            MVP Corner





                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now