in zoho assist I would like to temporarliy go into view only mode

in zoho assist I would like to temporarliy go into view only mode

During a zoho assist remote support / remote control session, I would like an option to turn off control, and go into view only mode. Then later, turn back on control, all within the same session. (Many other remote login apps have this feature.)

For example, I might want the remote user to perform some actions, and I don't want any mouse movements on my side to interfere.

This is different than giving view-only mode to a role [https://www.zoho.com/assist/help/general-features/view-only-mode.html] (altho by just *mentioning* this, all AI responses will probably trigger on it and tell me this is the solution, even tho I explicitly stated that it is not. Oh well.)

I would like the feature (go into read-only mode temporarily) in both On-demand Remote Support and Unattended Remote Access.

Thanks!

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