Incoming email disabled

Incoming email disabled

 I transfered my domain to zoho business mail. The domain passed the verification in the control panel and I enable the hosted mail but when I go to my user account it shows enable for the outgoing mail but Incoming is disabled, I click on change to enable it but it goes back to Incoming disabled. Why?

  1. MX records are correct
  2. Domain is veryfied
  3. Mail hosting is enabled
Thank you