INCOMING-OUTGOING BLOCKED

INCOMING-OUTGOING BLOCKED

Dear Zoho Team,

Our mailbox limit crossed 5 GB so communication was blocked. 

However some mails were deleted and space was made but still the communication is blocked.

This is for the following accounts of our organisation:
ankit@eclatindia.com
rinkle@eclatindia.com

Kindly resolve this at the earliest.