Increasing Chat Engagement

Increasing Chat Engagement

I've been sending lots of proactive chats, and have now also set up custom triggers for various pages and topics. And yet, despite dozens of triggers firing every hour (or me sending out obviously custom messages), very few of them actually turn into conversations. 

Wanted to reach out the the community and ask what % of your proactive chats or triggered chats usually result in a user response?

What strategies have you found to increase response? 

I have a lot of website visitors and I'd like to engage them in discussion for research, marketing and sales purposes 





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