Increasing conversions and simplifying the workflow
Hi
Is it possible to display a chat screen after the sales IQ/Zobot bubble is clicked?
The workflow currently displays a button
The button is clicked, then it asks to click phone or chat
Then it asks for name, phone, email and message
Then it allows the user to ask a question
Can the above be bypassed so the user can ask a question when the bubble is clicked?
It can then ask for those details later.
No other chatbot operate this way as it decreases conversion rates.
Please advise if possible?
Thanks
Paddy
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Paddy Voakes
Sasidar Thandapani
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