Inflated Zoho Books Value from an erroneous inventory qty
Facing an issue where we have serious trouble with inflated zoho books value showing up due to an inventory entry and adjustments.
1. On July 1, by mistake the stock availability of an item was updated to 9999999 (this is a mistake done by an automatic batch update of inventory item from our ecommerce store to Zoho Inventory)
2. Ever since, the balance sheet has been showing an exorbitantly high value due to "INVENTORY ASSET VALUE" of that particular item being very high.
3. I tried to reverse this by updating the stock to 0 (from 9999999). But this is going as a debit value and still showing in Zoho books statement
So, arent there ways to reverse/correct an error that we make in Zoho Books? This is causing serious trouble as whatsoever that I try to do, the balance sheet wouldnt ignore/exclude that high inventory qty and its value.
Anybody has experienced this? Any suggestions on how to mitigate this? Seriously contemplating about ditching Zoho if such a simple method of reversing an error even doest not exist?
Pls assist.
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