Introducing Integromat, Github, Microsoft QnA Maker, and 13 more extensions for Zoho Desk

Deliver stellar customer service and win customer loyalty with Zoho Desk. In addition to the 200+ existing extensions for Zoho Desk, we released 16 new extensions in the last quarter of 2021. Connect your favourite business apps with Zoho Desk in a snap without writing a single-line of code.

Telephony extensions

We released 11 new telephony extensions for Zoho Desk. Start making calls from within your Zoho Desk, and receive incoming call pop-ups to get contextual details even before you answer the call. Enable click-to-call and log call recordings in the contact record after the call ends. Click below to learn more.

Elevate for Zoho	Nextel for Zoho	Mr.VoIP for Zoho	Toky for Zoho
Smartflo for Zoho	astTECS for Zoho	IPKOM CallY for Zoho	Enjay Synapse for Zoho
SanIPPBX for Zoho	Exotel for Zoho	Hero Cloud PBX for Zoho

Other extensions for Zoho Desk

	Integromat for Zoho Desk Connect Zoho Desk with more than 1000 apps to share data without the need to write a single line of code using Integromat for Zoho Desk. Start by dragging and dropping apps, filters, and other functions to build workflows based on your most-used processes.
	Microsoft Sentiment Analysis for Zoho Desk (Available only in US DC) The Sentiment Analysis extension for Zoho Desk analyses and scores the sentiment of each ticket, letting support agents know whether the customer is happy or sad, so they can deliver better value during the interaction.
	Microsoft QnA Maker for Zoho Desk (Available only in US DC) The QnA Maker extension for Zoho Desk lets you access AI bots in Zoho Desk which can answer your queries. Any bots created in your Microsoft cognitive services can be linked with Zoho Desk with an API call.
	Twilio Plus for Zoho Desk (Available only in US DC) Twilio SMS for Zoho Desk adds two-way SMS and MMS functionality to Zoho Desk, which enables your customers to reach out and seek support via SMS/MMS and your support agents to reply to them from the Desk interface.
	Github Extension for Zoho Desk (Available only in US DC) Enable customer support agents to easily track and manage issues added to GitHub repositories without leaving Zoho Desk. Create new issues to GitHub from Zoho Desk and link to tickets, view affected files and commits information related to the linked issues in Zoho Desk.

Empower your support teams to deliver exceptional customer experiences with extensions from Zoho Marketplace. Explore all the extensions for Zoho Desk