Schedule mass emails, view mass emails status and more!

Schedule mass emails, view mass emails status and more!

Hello everyone,
 
Mass emails help you communicate with multiple customers in a couple of clicks. We have introduced a Mass Emails dashboard in Bigin so that users can see the status of the mass emails like how many emails were opened, clicked and bounced. In addition to that, you can now schedule, pause and delete mass emails.
 
To send mass emails
  1. Go to the Contacts module.
  2. Click the more icon > Select Mass Emails.

  3. In the Mass Emails window, click +Mass Email button.

  4. In the email composer window, compose your email or select from an existing email template.

  5. Select the recipients from existing custom views.

  6. Alternatively, you can also filter recipients based on specific criteria.

  7. If the emails are to be sent on a later date, click the Schedule button and set the desired date/time.  

  8. Click Send.
To access Mass email dashboard
  • Go to the Contacts module.
  • Click the more icon > Select Mass Emails.
  • Click Scheduled tab to view the list of scheduled mass emails.
    1. Click the more icon to pause/reschedule/delete the scheduled mass emails.

    2. Click edit icon to edit the scheduled mass email.

  • Click Sent tab to view the list of previously sent mass emails
  1. Click the desired mass email from this list to view stats like number of emails delivered, opened and clicked.

  2. Click on Recipients to get the list of the recipients and their delivery status.

  • Click Paused tab to view the list of paused mass emails.
  1. Click the more icon to resume/reschedule/delete the paused mass emails.

  2. Click edit icon to edit the paused mass email.
We hope you find this enhancements helpful, do try it and let us know your feedback in the comments below. We have more such updates lined up for release, keep an eye on this space to get notified about it right away!
 
Best,
Aayisha
Bigin – User Education
 
 


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