Welcome to Portal

?Unknown\pull-down

Welcome to Zoho Cares

Bienvenido a Soporte de Zoho

Search our knowledge base, ask the community or submit a request.

Last modified on 04/04/2023: Field of lookup is now available for all Zoho CRM users in all DCs. Note that it was an early access feature available only upon request.

Hello All,

We're thrilled to talk about a much-awaited enhancement to lookup fields—
now associate fields from the lookup modules. This is a functionality we had already provided for subforms and is now made available for the layout lookup fields as well. 

So let's get into the details, without further ado!

Field of Lookup
Lookup fields, as we all know, helps you associate data from one module to another. You can lookup for the records in your Contacts module through a lookup field in the Deals module, and associate them as desired.

Until recently, the usage of lookup fields was restricted only to associating the primary field values for the particular module. After looking up for contacts to associate with a deal, only the contact name would be available in the deals module. However, there can be situations when you need additional related details from the lookup module about the record that was associated, for example, the contact's number, or email address.

Although you had provisions to meet these requirements using custom functions, with our latest enhancements you can now associate fields from the lookup module into your record.





How to associate fields of the lookup module?

Let's say, in the Students module of a university, the lookup field for the Course type will display the name of the course a student is interested in. However, in instances when you want to view more details such as course fee, course duration, subjects, principal coordinator, etc. then you can use the field of the lookup module option to associate those fields from the Course module.
. You can either select the field from the courses module to be available in the students module and add it as a new field in the students module. Ex. let's say, course fee, duration, or subject(s).
. Again, let's say, you need to have the course instructor field, and a custom field for the instructor is already existing in the students module. Hence, you can choose the option to map with the existing field.



Points to be noted

. These enhancements will be available for Enterprise and Ultimate editions.
. Field of lookup option will be available in Modules that support the lookup field.
. For each lookup field in your module, you can associate a maximum of 5 fields from the lookup module into your primary module layout.


Upcoming enhancements
Here is a list of future enhancements related to the field of lookup to enhance your experience using the feature.

. Field of lookup User and Record owner fields will be available to associate as fields of lookup.
. Mapping the fields from the lookup module with system-defined fields in the primary module will be supported.
. Keeping the field of lookup values in sync based on the value changes in the lookup module.


That's all about the enhancements. We would love to hear your feedback and suggestions in the comments below. Read more about Field of Lookup in our help doc.

Thanks and have a good one!

14 users like this announcement.
71 Replies
Reply
51 more
  • 1 year ago

 separate tickets totally make sense and thanks for organising the thread. I could not find a separate post about auto-sync via search and there is no link provided here. so I started a new one:

https://help.zoho.com/portal/en/community/topic/auto-sync-field-of-lookup-value

please feel free to merge if there is an existing one. also the sub-categories in this forum webapp are always useful and I left the default 'Using Zoho CRM' as I couldn't find anything more suitable.


  • 1 year ago

Thank you so much,
 for making life a little easier for us :)

I request the other users who land here to add their vote for the sync support in the field of lookup in the post by David. I've captured the existing votes for this feature internally.

Link to the post: https://help.zoho.com/portal/en/community/topic/auto-sync-field-of-lookup-value


We appreciate when the comments (bad and good) in the announcement posts are about the features/enhancements discussed. Our product teams are eager to hear from the customers as to how they like the feature/enhancement.


We rely heavily on our community and users to share ideas that help us plan our product pipeline. We wouldn't want to miss out on any of them because they weren't posted in the appropriate place or couldn't capture the votes which reflect demand. Once again, thank you, David, for making this easier for us.


  • 1 year ago

I join the request for the field to be automatically synchronized. Thank you

  • 1 year ago

How come when inserting a value into a lookup field via the API, the field of lookup values don't auto-populate?

  • 1 year ago

Hello PJ,

The Field of Lookup will auto-populate when the lookup field is updated via API. Can you please share the API call with the module and field names? We will check and help.

  • 1 year ago

Hi @Ishwarya, the field of lookup fields were added to a subform in a custom module. The lookup is in the subform and subsequent fields in the subform are the field of lookups. When inserting data via the API the field of lookups do not populate. 

  • 1 year ago

Hey PJ,

We have made some tweaks from our end. Can you check if the challenge still persists? If yes, please share the API code you are using. We'll check and assist.
Thank you.

  • 1 year ago

 I have this issue as well. The lookup field within a subform is being set via Zapier. 

  • 1 year ago

Hey Rob,

Please write to support[at]zohocrm[dot]com with the details of the subform and the lookup field. We will check and help.
Thank you.

  • 7 months ago

We need more than 5.

5 is such a small amount it is damn near useless...

  • 7 months ago

Hey, Mark,
It will help our development team if you share your use case requiring more than five 'Field of Lookup' fields per module. We will use it to analyse the feasibility of increasing the limits.
Thank you.

  • 11 days ago

I second this request. 5 fields is completely inadequate for most company's needs. If you sync a full address that alone could use up all your FOL fields. We need at least 20!

  • 11 days ago

Thank you for adding your vote to increase the Field of Lookup fields, Sam. I will forward your feedback to the team.

The more custom fields you define on each screen e.g. customers, contacts, leads, the more data you need to pull through into Leads and Sales Orders screens. So with it restricted to 5 fields  means you cannot always pull enough data cross.

I use it to prefill/default fields on the Quotes & Sales Orders screens with data about the customer/contact or lead, to save the salesperson from having to lookup data manually off those other screens - its a very slow process to have to search for that data manually.

I would say you need min 10 lookup fields, max 20 would be good. I know there might be a performace hit, with looking up data but that is still alot quick than manually searching for those records yourself and then copying and pasting the data into the Sales order or quote!

  • 7 months ago

Thank you for sharing your use case, Barry. I will forward it to the team.

It appears not all of the fields can be associated to the lookup field - for example, we have been unable to associate Pick List fields.  Is this happening to anyone else?

  • 7 months ago

Hey, Toc Travel,
I am not sure I understand your question. Can you please elaborate on the challenge you are experiencing? It would help if you could also share a screenshot of the same.
I'll wait to hear from you.

  • 7 months ago

ALL:  Until they get the Auto-Sync working we have found this add on to be really helpfull.

https://marketplace.zoho.com/app/crm/wes-for-zoho-crm

*I'm not affiliated with them in any just sharing something that has helped us. 

  • 7 months ago

Hi, I've just found out about this feature and find it could be very useful.

I am just wondering if the future enhancements mentioned above are underway. More specifically: keeping the field of lookup values in sync based on the value changes in the lookup module. It would be a significant improvement and remove the need to write code to keep fields in related records updated at all times. 

Thanks!

  • 7 months ago

Hey, Stoyanova,

There is a separate post to capture the votes to sync the Field of Lookup values. I'll add your vote for this.

Currently, this is still in the nascent stages of analysis. We will keep the post updated on the advancements happening.

Link to the post:

Auto-sync of Field of Lookup value

Thank you.

Reply to Saishree T KA
/* */
  • 12
  • Insert
  • Plain text
Add Comment
(Up to 20 MB )