Introducing Twilio, Vonage, Ezeetel, Quickbooks and 15 more extensions for Zoho CRM

Introducing Twilio, Vonage, Ezeetel, Quickbooks and 15 more extensions for Zoho CRM



In addition to 500+ Zoho CRM extensions, Zoho Marketplace released 19 more extensions for Zoho CRM in the month of August 2021. These no-code, ready-to-use extensions do not just integrate other apps with Zoho CRM, but also add functionalities to help sales people improve performance effortlessly.


MicroHost Cloud Telephony for Zoho (For Zoho CRM, Desk, Recruit and Bigin) 
MicroHost Cloud Telephony for Zoho integrates a Cloud PBX into Zoho so you can monitor call recordings and see who is calling, as well as make calls from your Zoho account. Get pop-ups for inbound and outbound calls, access call recording within Zoho, and more.


Use the Twilio SMS extension to message your Zoho CRM leads, contacts, accounts, and deals. Automatically load contact data into Twilio's Send SMS form and enable Twilio SMS communication without leaving Zoho CRM.


Streamline your accounts and sync customer data between Zoho CRM and QuickBooks. Sync data to and from the CRM Customers and Inventory modules. Keep your CRM and accounting software updated with real-time information.


No more switching back and forth to view invoice details. The QuickBooks Online Extension for Zoho CRM allows sales agents to access customer invoice details from QuickBooks Online and view it for the corresponding contact inside the Zoho CRM Contacts module. 


Turn Excel spreadsheets with any calculations into web applications and integrate them into Zoho CRM with a click. Use data from Zoho CRM to trigger spreadsheet calculations, populate custom fields in Zoho with calculated results, and more. 


Send personalized and bulk SMS to your leads and contacts directly from Zoho CRM. Create SMS templates, add signatures, and track their approval status, all from Zoho CRM. View the history of all the SMS messages sent in a custom module and in the related list for each lead and contact record.


Reward employees instantly with Spin the Wheel for Zoho CRM. Boost employee morale by adding fun and excitement to your work environment. Increase compliance by rewarding employees for completing desired tasks and more.


Save time spent making calls and qualifying leads: SalesCoaching for Zoho CRM makes it easier to qualify better leads. Automate the process of calling using Twilio and automatically update the sentiment, lead score, and lead stage using machine learning and AI.


Work more efficiently with the Ezeetel telephony integration for Zoho CRM. Help teams streamline their work with intuitive tools such as screen pops for incoming and outgoing calls, click-to-dial feature, and call logging.


Save contact details for potential leads and customers using CF7 forms and send them over to Zoho CRM. Associate contact form submissions with an existing account or create a new account. Add notes and tags to CF7 entries from Zoho CRM and more.


Verify phone numbers within Zoho CRM. Define and set the country field automatically by the phone number. With Phone Verifier's intuitive UI representation, you can validate phone numbers in a single click.


Send bulk SMS messages to leads, contacts, accounts, and deals in Zoho CRM. Create SMS templates with available field tags from the Leads, Contacts, Accounts, and Deals modules in Zoho CRM and more. 


The CNPJ and CPF query application allows you to enrich your data in the Zoho CRM Leads and Accounts modules, with data obtained from the Department of Federal Revenue of Brazil. Pull all the information available at the Department of Federal Revenue of Brazil right into Zoho CRM.


Send LinkedIn contacts to Zoho CRM in real time and supercharge your LinkedIn prospecting. Map fields like name, email address, phone number, and organization to automatically create new leads in Zoho CRM. Convert the leads into Zoho CRM contacts or use them in Zoho Campaigns.


Synchronize files and folders between your Zoho CRM and Google Drive accounts. Browse, add, delete, and modify files and folders in Zoho CRM records, choose the desired location for the Leads and Deals modules, and sync them to the integrated Google Drive account.


The Bpost addess lookup extension for Zoho CRM provides you with a pop-up window for immediate entry of a valid postal address in Belgium. It understands that addresses in Brussels can be in French and in Dutch and will make suggestions based on the language you're using while typing.


Connect Vonage SMS to Zoho CRM and send messages to all your leads, contacts, and accounts using your Vonage phone number. Texts are recorded under Activities for each record in Zoho CRM. Get instant delivery reports and more. 


Move your business contacts from Bisnode to Zoho CRM to manage your business more effectively. Bisnode syncs your information weekly so the data in Zoho CRM is always updated. Search for a contact by company name, worksite, or employment.


Easily find all the corporate info for your leads and accounts with a single click. Start typing the name of the organization in the Leads and Accounts modules in Zoho CRM to find the SIREN SIRET details of the organization.


Explore Zoho Marketplace for all Zoho CRM extensions here.
Check out all the new extensions released in August 2021 here.

    Access your files securely from anywhere







                            Zoho Developer Community





                                                  Use cases

                                                  Make the most of Zoho Desk with the use cases.

                                                   
                                                    

                                                  eBooks

                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                   
                                                    

                                                  Videos

                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                   
                                                    

                                                  Webinar

                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                   
                                                    
                                                  • Desk Community Learning Series


                                                  • Meetups


                                                  • Ask the Experts


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner






                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner






                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ








                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • Unified customer portal login

                                                                                                              As I'm a Zoho One subscriber I can provide my customers with portal access to many of the Zoho apps. However, the customer must have a separate login for each app, which may be difficult for them to manage and frustrating as all they understand is that
                                                                                                            • WhatsApp Channels in Zoho Campaigns

                                                                                                              Now that Meta has opened WhatsApp Channels globally, will you add it to Zoho Campaigns? It's another top channel for marketing communications as email and SMS. Thanks.
                                                                                                            • error : Object code : 6500

                                                                                                              b3 = map(); b3.put("name", "Test Project Name"); updateprojects2 = invokeurl [ url :"https://projectsapi.zoho.eu/restapi/portal/era0130/projects/169495000000928007/" type :PUT parameters: b3 connection:"in2" ]; info b3 ; info updateprojects2; ------------
                                                                                                            • I got unknown charge from Zoho

                                                                                                              Good day, I need help disputing a charge I don't know from, zoho. I have ZohoMail and ZeptoMail. I purchase credits for ZeptoMail, and for ZohoMail I am not subcribed.
                                                                                                            • How can I see content of system generated mails from zBooks?

                                                                                                              System generated mails for offers or invices appear in the mail tab of the designated customer. How can I view the content? It also doesn't appear in zMail sent folder.
                                                                                                            • Zadarma + Zoho CRM Integration – Missed Calls Saved as Contacts Instead of Leads

                                                                                                              Hello everyone, I’m looking for input from anyone with experience using the Zadarma + Zoho CRM integration. Currently, I’m seeing that missed calls are automatically being created as Contacts instead of Leads. From a CRM perspective, this doesn’t make
                                                                                                            • Function 56: Automatically enable the option for customers to pay via bank account

                                                                                                              Hello everyone and welcome back to our series! One of the key features of Zoho Books is its integration with multiple payment gateways, allowing you to receive online payments for your invoices. This ensures faster payments, automates payment tracking
                                                                                                            • Attach Files to Your Notecards and share them on the go!

                                                                                                              Hey everyone! We’re excited to share a feature many of you have been asking for — you can now attach files directly to your text notecards and share with ease! 🙌 This update was built with your feedback in mind, especially for those who wanted a simple
                                                                                                            • Can i connect 2 instagram accounts to 1 brand?

                                                                                                              Can i connect 2 instagram accounts to 1 brand? Or Do i need to create 2 brands for that? also under what subscription package will this apply?
                                                                                                            • Workdrive on Android - Gallery Photo Backups

                                                                                                              Hello, Is there any way of backing up the photos on my android phone directly to a specific folder on Workdrive? Assuming i have the workdrive app installed on the phone in question. Emma
                                                                                                            • Integración Books para cumplir la ley Crea y Crece y Ley Antifraude (VeriFactu)

                                                                                                              Hola: En principio, en julio de 2025, entra en vigor la ley Crea y Crece y Ley Antifraude (VeriFactu). ¿Sabéis si Zoho va a cumplir con la ley para cumplir con la facturación electrónica conectada a Hacienda? Gracias
                                                                                                            • YouTube Live #1: AI-powered agreement management with Zia and Zoho Sign

                                                                                                              Hi there! We're excited to announce Zoho Sign’s first YouTube live series, where you can catch the latest updates and interact with our Zoho Sign experts, pose questions, and discover lesser-known features. We're starting off by riding the AI wave in
                                                                                                            • How to add a % Growth column for year-over-year comparison (2024 vs 2025)

                                                                                                              Hello, I am trying to build a monthly revenue comparison between 2024 and 2025 in Zoho CRM Analytics. My current setup is: Module: Deals (Affaires) Filter: Stage = Closed Won Date field: Closing Date Grouping: By Month Metrics: Sum of Amount for 2024,
                                                                                                            • How to searchByCriteria records that are under approval?

                                                                                                              I need to search for both approved and pending approval records Is that possible with this method? Or I need to a different method? var priceReqID = $Page.record_id; log(priceReqID); var records = ZDK.Apps.CRM.Price_List_Item.searchByCriteria("Price_Request:equals:"
                                                                                                            • Power of Automation::Streamline log hours to work hours upon task completion.

                                                                                                              Hello Everyone, A Custom Function is a user-written set of code to achieve a specific requirement. Set the required conditions needed as to when to trigger using the Workflow rules (be it Tasks / Project) and associate the custom function to it. Requirement:-
                                                                                                            • How to add Simple Analytics to Zoho Pages?

                                                                                                              I have a website with Zoho Pages, how do I add Simple Analytics on it? They seem to have code they need to be embedded https://docs.simpleanalytics.com/script
                                                                                                            • End Date in Zoho Bookings

                                                                                                              When I give my appointments a 30 minutes time I would expect the software not to even show the End Time.  But it actually makes the user pick an End Time.  Did I just miss a setting?  
                                                                                                            • Cant seem to delete an email account

                                                                                                              Hello, I have researching for 4 days how to delete an email account and I am absolutely without a clue. The email account I am trying to delete is support<AT>fyshoes<dot>com. It's the first email account I made and it (is???) was associated with the super user (me). I have since changed it to adming<AT>fychoes<dot>com and I see the support email in my list but I just cant seem to get rid of it. Ultimately I want to associate that email account with another user that I want to add. This is really
                                                                                                            • Commerce Order as Invoice instead of Sales Order?

                                                                                                              I need a purchase made on my Commerce Site to result in an Invoice for services instead of a Sales Order that will be pushed to Books. My customers don't pay until I after I add some details to their transaction. Can I change the settings to make this
                                                                                                            • Import data into Multi-Select lookup field from CSV/Excel

                                                                                                              How to import data into a multi-select lookup field from the CSV/Excel Sheet? Let's say I have an Accounts multi-select lookup field in the Deals module and I want to import the Deals with Accounts field. Steps:- 1. Create/edit a multi-select lookup field
                                                                                                            • Sync desktop folders instantly with WorkDrive TrueSync (Beta)

                                                                                                              Keeping your important files backed up and accessible has never been easier! With WorkDrive desktop app (TrueSync), you can now automatically sync specific desktop folders to WorkDrive Web, ensuring seamless, real-time updates across devices. Important:
                                                                                                            • Script that deletes a record?

                                                                                                              We're using WP Plugin "Integration for WooCommerce and Zoho Pro", and have created a couple of Feeds to send data to Zoho. We are trying to create Contact records, but only based upon condition. Tried to make it with small Deluge function and Workflow,
                                                                                                            • A formula that capitalises the first letter of each word

                                                                                                              Hi all, is there a zoho formula that can capitalise the first letter of each word in a string? INITCAP only capitalises the first letter of the first word.
                                                                                                            • Reverse payment on accidentally closed invoice.

                                                                                                              An invoice was closed accidentally with the full payment added. However, only partial payment was paid. How can I reopen the invoice and reverse this to update it to show partial payment?
                                                                                                            • Quotes in Commerce?

                                                                                                              In Zoho Ecommerce, I need to be able to generate quotes, negotiate with customers, and then generate invoices. Currently, I plan to integrate Zoho CRM to generate quotes. After negotiation and confirmation, I will push the details to Zoho Ecommerce to
                                                                                                            • Zoho Commerce - Mobile Application

                                                                                                              Does Zoho Commerce have a mobile application for customers to place an order?
                                                                                                            • Register user through Phone Number by Generating OTP

                                                                                                              In zoho commerce , I am developing website on online food store Inilialy the user get verification code to their email for registering there account for login. But I need to login using phone number by generating OTP automatically rather than verification
                                                                                                            • Custom Buttons for Mass Actions

                                                                                                              Hello everyone, We’ve just made Custom Buttons in Zoho Recruit even more powerful! You can now create Bulk Action Buttons that let you perform actions on multiple records at once, directly from the List View. What’s new? Until now, custom buttons were
                                                                                                            • Zoho Vault Passwords

                                                                                                              Is there a way to consume Zoho Vault Manager passwords using the API? Thanks in advance.
                                                                                                            • Is the ChatGPT Assistant integration capable of recognizing WhatsApp voice messages?

                                                                                                              I was wondering: if a visitor sends me a voice message on WhatsApp, would the assistant be able to transcribe it and reply to them?
                                                                                                            • Zoho Creator to Zoho CRM Images

                                                                                                              Right now, I am trying to setup a Notes form within Zoho Creator. This Notes will note the Note section under Accounts > Selected Account. Right now, I use Zoho Flow to push the notes and it works just fine, with text only. Images do not get sent (there
                                                                                                            • 【Zoho CRM】レポート機能のアップデート

                                                                                                              ユーザーの皆さま、こんにちは。コミュニティチームの藤澤です。 今回は「Zoho CRM アップデート情報」の中から、レポート機能のアップデートをご紹介します。 目次 1. レポートのエクスポート時のレコードIDの表示について 2. 通貨項目の表示について 3. レポートの削除の監査ログへの反映について 1. レポートのエクスポート時のレコードIDの表示について これまで、レポートをエクスポートするとファイルにレコードIDが必ず含まれていました。レコードIDが識別子として役立つ場合もありますが、実際には多くの企業で参照されることはありません。
                                                                                                            • Translation in zoho bookings

                                                                                                              We cant translate zoho booking emails. The general text we can change. But what about text like: ""Here a link to join the meeting online:"" and "Add to Zoho Calendar" and "Add to Google Calendar"? No professional business have mixed languages. Its looking
                                                                                                            • Is there any way to bill one client in different currencies on different invoices?

                                                                                                              I have some customers who have their currency set as USD and most of their billing is done in USD.   However, from time to time I have a need to bill them in my base currency GBP for some specific invoices, but there seems to be no way of doing this that I can see. The only workaround that I can see is to create two client records for the same client, one for USD billing and one for GBP billing, but this is not an ideal situation. Is it likely that the (hopefully!) soon to arrive multi-currency support
                                                                                                            • API name for all fields in Zoho Project (Standard or custom)

                                                                                                              Hi! I struggle to find easily all API name of all field in Zoho Project to build my API rest with other services. We can find them very fast in CRM but not in PRoject.   Could you share a function to get the list of all API Name of any field of an App
                                                                                                            • Elevate your CX delivery using CommandCenter 2.0: Simplified builder; seamless orchestration

                                                                                                              Most businesses want to create memorable customer experiences—but they often find it hard to keep them smooth, especially as they grow. To achieve a state of flow across their processes, teams often stitch together a series of automations using Workflow
                                                                                                            • Zoho Assist not rendering NinjaTrader chart properly

                                                                                                              Hi everyone. Just installed and testing Zoho Assist. I want to display my laptop' screen (Windows 11) on a monitor connected to my Mac mini. The laptop is running a stock trading program called NinjaTrader. Basically, when running, this program displays
                                                                                                            • Involved account types are not applicable when create journals

                                                                                                              { "journal_date": "2016-01-31", "reference_number": "20160131", "notes": "SimplePay Payroll", "line_items": [{ "account_id": "538624000000035003", "description": "Net Pay", "amount": 26690.09, "debit_or_credit": "credit" }, { "account_id": "538624000000000403", "description": "Gross", "amount": 32000, "debit_or_credit": "debit" }, { "account_id": "538624000000000427", "description": "CPP", "amount": 1295.64, "debit_or_credit": "debit" }, { "account_id": "538624000000000376", "description":
                                                                                                            • Adding Social Media Buttons to Basic Campaigns

                                                                                                              Hi, I'm quote new to using Zoho Campaigns and I can't work out how to add Social Media Buttons into my basic campaign? In MailChimp there's a button that brings the icons into your campaign for you. I've tried adding the social media icons as 'buttons' in Zoho but it's not looking great. Can anyone help? Thanks!
                                                                                                            • Dropshipping Address - Does Not Show on Invoice Correctly

                                                                                                              When a dropshipping address is used for a customer, the correct ship-to address does not seem to show on the Invoice. It shows correctly on the Sales Order, Shipment Order, and Package, just not the Invoice. This is a problem, because the company being
                                                                                                            • Next Page