Introducing Zoho Desk integration and a few minor enhancements

Introducing Zoho Desk integration and a few minor enhancements

Zoho Desk Integration

We've now introduced an integration between Zoho Meeting and Zoho Desk to efficiently manage meeting-related customer inquiries. With this integration, you can track, respond to, and resolve meeting-related tickets directly from Zoho Desk to improve customer engagement and support efficiency. Learn More

Benefits of Integration    

  • Automated Ticket Creation: Convert meeting registrations, attendee questions, or issues into Zoho Desk support tickets.

  • Seamless Communication: Manage and respond to customer inquiries related to meetings from within Zoho Desk.

  • Improved Support Efficiency: Assign meeting-related tickets to the appropriate support teams automatically.

  • Enhanced Customer Engagement: Ensure timely resolutions and follow-ups for meeting participants.

Enhancements : 

You can now publish/hide polls during your meeting and join breakout rooms in the Zoho Meeting iOS app. Other enhancements include the ability to start personal rooms in your Android app, rename recordings and meetings, and improved quality for virtual backgrounds in meetings.

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                                                            • Zoho Meeting is included in Zoho One now!

                                                              Hello Everyone, For those who waited for the integration of Zoho Meeting with Zoho One, here is the good news. The integration has been completed and you can now add the Zoho Meeting application in your Zoho One portal. Edition included in Zoho One License You will get Enterprise plan of Zoho Meeting, using which you can host online meetings with up to 100 participants and webinars with up to 100 attendees. You will also get the cloud storage for 25 session recordings/user. Adding Zoho Meeting application
                                                            • Zoho Meeting Updates: Bug Fixes in Meetings and Webinars, and Desktop App Enhancements

                                                              Hi there, We hope you are all safe and well. Following our previous feature release, we have added some enhancements and bug fixes for the improved functioning of Zoho Meeting. Let's take a look at last month's updates: Online meeting updates The microphone button remained active even when a user switched to phone audio. This issue has been fixed. An error caused the microphone status of participants to be wrongly displayed in the meeting toolbar and the attendees list.This issue has been fixed.
                                                            • V2.7: Introducing webinar co-organizers, enhanced screen sharing quality, choosing external webcam, region based dial-in number display and more.

                                                              Dear All, Here comes the new updates from Zoho Meeting that are recently rolled out! We 're introducing co-organizers in the webinar, done major improvements in screen sharing quality and more.   Introducing co-organizers in the webinar You can now invite co-organizers to help you manage your webinar. Co-organizer can launch polls, answer questions, change presenters during the webinar, record webinar, view all attendees/staff and more. Learn more. Webinar CoOrganizers   Enhanced screen sharing quality
                                                            • Live webinar: A complete overview of Zoho Meeting

                                                              Are you looking for ways to engage and communicate with large audiences? Learn how Zoho Meeting can empower you from conducting online meetings with your team to hosting webinars for your sales leads. Join us for a live webinar this Thursday at 8:30 to 9:00 AM PDT.   In this webinar, you will learn how to: Organize and host webinars Engage your audience with polls and Q&A Generate analytical reports Schedule and attend online meetings Record and share meetings and webinars Co-branding and user management
                                                            • Live webinar: A complete overview of Zoho Meeting

                                                              Are you looking for ways to engage and communicate with large audiences? Learn how Zoho Meeting can empower you from conducting online meetings with your team to hosting webinars for your sales leads. Join us for a live webinar this Thursday. Here's what you can learn: Webinar scheduling and preparation Attendee interaction and engagement In-depth post webinar analytics Scheduling and hosting online meetings Managing your recordings Co-branding and user management Date: Thursday, March 29th, 2018


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