Hi

I offer samples of my product on a sale-or-return basis with NET 30 days.

In some instances my customer refuses to pay for samples and I may choose to write off the Invoice.  Using the write-off function I see does not affect my average sales price (great) and settles the invoice (which is nice) as well as keeping track of the inventory reductions (also nice), however the full invoice total is recorded on bad debt (which is not so nice).

Are there any other ideas/methods to "redirect" purely my item purchase price to an expense account, such as cost of sale or marketing expenses? I would still like of course to settle the invoice (but without affecting my average cost price, which plays with margins and my sanity!) and keep the inventory trail intact.

I suppose I could adjust the invoice totals to my cost price with zero VAT before I write it off, and then Manual journal the relevant bad debt entries to an expense samples account but I just wanted to see if there was any more obvious functions that I've missed in Zoho books.

Thanks for any time given to answer my question

Richard