iOS 18 is here! Discover the enhanced Bigin app with iOS 18, iPadOS 18 and macOS Sequoia.

iOS 18 is here! Discover the enhanced Bigin app with iOS 18, iPadOS 18 and macOS Sequoia.

Hello, everyone!

We are excited to be back with new features and enhancements for the Bigin app. Let us take a look at the new iOS 18 and iPadOS 18 features. The following is the list of features covered in this update:
  1. Control widgets.
  2. New app icons.
  3. In app translation.
  4. Contact provider.
  5. Lock screen camera capture.
  6. Limited contact access.
  7. Semantic Spotlight search.
  8. Floating tab bar in iPad.
  9. Pencil Pro actions for iPad.
  10. Compatible with macOS Sequoia.
Control widgets
We have introduced Bigin control widgets on the Control Center. Using these control widgets, you can now create new records, search existing ones, add files and notes to the records in Bigin. You can also resize and position the widgets according to your preference.



New app icons
We have added a new app icon for the Bigin app. You can now have full control over the size and tint of the app icon, thus ensuring that it complements your layout and wallpaper. 




In app Translation
Bigin app supports translation for content in emails. The translation icon will appear only if the content is in a language different from the app's default language. A total of 21 languages are supported for translation. Translated content can also be copied.



The translation option is also available for conversation of the records that are created using the Email-In topping. The translated content of the conversation can also be posted as a comment.



Contact Provider
Bigin contacts can be shared with the device and it can be accessed as a separate list in the Contacts app. 



How to enable Contact Provider?
The contact provider can be enabled in any of the following three methods:

In the Contact Module: Go on to the Contacts module within the Bigin app> tap the more options(ellipsis icon) menu and select 'Enable Contact Provider'.

In App Settings: Go on to the settings module and enable the 'Contact Provider' option on the Bigin app settings.

In Phone Settings: Enable the Contact Provider by navigating to device Settings > Apps > Contacts > Providers > enable the toggle for the Bigin app.

Locked Camera Capture
The 'Add Photos' control widget on the lock screen acts as a locked camera capture tool. You can use this widget to take photos even when your device is locked. These photos can be attached to Bigin records later. In the widget view, you have the option to preview photos. You can also rename and delete photos taken during that session.



When there are photos taken via the lock screen widget, a banner will appear in the record list within the app. This banner indicates the presence of lock screen photos. Tapping the banner will open a photo list UI with options to select, delete, or rename the photos. You can choose the photos you need and attach them to a record. The banner will remain visible until all lock screen photos have been processed, either by being attached to records or deleted. The preview image in the banner will display the first two images from the drafts list view.



Limited Contacts Access
We have introduced an option for you to limit the device contacts access with the Bigin app. Now, Bigin will only have access to the device contacts that you choose to share.



When Bigin is granted limited contact access, an informational banner will appear in the Import Contacts and Email Recipient's sections, with a 'Manage' option. Clicking the 'Manage' option will open the system UI and allows you to update Bigin's contact access settings. The device's contact list in the Import Contacts and Email Recipient's sections will be updated automatically whenever you modify your contact access via the 'Manage' option.



Semantic spotlight search
Pipeline records can be searched through Spotlight Search without launching the app. Simply click on the result in Spotlight to navigate directly to the detail view of the record.



Floating tab bar in iPad
In iPadOS 18, the bottom tab bar has been repositioned above the navigation bar. You can now reorder and remove items in the elevated tab bar.

Note: The changes in the tab bar order will not affect the sidebar or the bottom tab bar.



Pencil Pro actions
We are expanding the scope of what you can do with your Apple Pencil. You can add new records and search for existing ones, access all the tasks and calls scheduled for the day, and more, by simply squeezing your pencil.

You can also undo what you have written with a quick double tap. This feature is applicable in text fields within forms, emails, and notes.



Bigin in macOS Sequoia
Bigin is now compatible with macOS Sequoia devices.



Don't have the app yet? Download Bigin now directly from the App Store or using the link given below:

Feel free to explore the features and write to us at bigin@zohomobile.com anytime you need any assistance. You can also submit feedback within the app(go on to app settings > select 'Help & Support' > Submit Feedback). We will be happy to assist you.

Until next time,
Sneha


    Access your files securely from anywhere







                        Zoho Developer Community





                                              Use cases

                                              Make the most of Zoho Desk with the use cases.

                                               
                                                

                                              eBooks

                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                               
                                                

                                              Videos

                                              Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                               
                                                

                                              Webinar

                                              Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                               
                                                
                                              • Desk Community Learning Series


                                              • Meetups


                                              • Ask the Experts


                                              • Kbase


                                              • Resources


                                              • Glossary


                                              • Desk Marketplace


                                              • MVP Corner




                                                        Manage your brands on social media



                                                              Zoho TeamInbox Resources



                                                                  Zoho CRM Plus Resources

                                                                    Zoho Books Resources


                                                                      Zoho Subscriptions Resources

                                                                        Zoho Projects Resources


                                                                          Zoho Sprints Resources


                                                                            Qntrl Resources


                                                                              Zoho Creator Resources



                                                                                  Zoho CRM Resources

                                                                                  • CRM Community Learning Series

                                                                                    CRM Community Learning Series


                                                                                  • Kaizen

                                                                                    Kaizen

                                                                                  • Functions

                                                                                    Functions

                                                                                  • Meetups

                                                                                    Meetups

                                                                                  • Kbase

                                                                                    Kbase

                                                                                  • Resources

                                                                                    Resources

                                                                                  • Digest

                                                                                    Digest

                                                                                  • CRM Marketplace

                                                                                    CRM Marketplace

                                                                                  • MVP Corner

                                                                                    MVP Corner







                                                                                      Design. Discuss. Deliver.

                                                                                      Create visually engaging stories with Zoho Show.

                                                                                      Get Started Now


                                                                                        Zoho Show Resources


                                                                                          Zoho Writer Writer

                                                                                          Get Started. Write Away!

                                                                                          Writer is a powerful online word processor, designed for collaborative work.

                                                                                            Zoho CRM コンテンツ






                                                                                              Nederlandse Hulpbronnen


                                                                                                  ご検討中の方




                                                                                                        • Recent Topics

                                                                                                        • Add Resource to Export

                                                                                                          The Export Data feature does not include a column for the Resource field. Without this column, Zoho Bookings cannot be used by any business for resource-based services or event types e.g. room bookings, equipment bookings. It seems to be an oversight,
                                                                                                        • Multi Day booking for resources

                                                                                                          I have following business-case: Rental for Tablets. Customer should be able to select how many device for how many days he'd like to rent. Same as a car rental for multiple days. Is this possible with Bookings on the current version?
                                                                                                        • Sales IQ - Bot Builder - Forward to Operator Action Card Improvement

                                                                                                          Hi team, It would be a great improvement to have an additional branch out of the Forward to Operator Action Card. I would like to allow 10 seconds for an operator to pick up the chat, if they don't or if they reject the chat I would like the Bot to continue
                                                                                                        • Zoho AI Translate Task as Rest API

                                                                                                          I cant find any docs on how to use Zoho AI Translate Task from a rest api call https://www.zoho.com/deluge/help/ai-tasks/translate.html I am working on a custom Widget and I dont think I can execute zoho deluge ai translate task from a custom widget.
                                                                                                        • How to Initiate WhatsApp Message on SalesIQ?

                                                                                                          I've just activated a Business WhatsApp phone number through SalesIQ because of its touted omnichannel chat approach. Sounds exciting. I understand that when a customer sends me a WA message, I can reply to it on SalesIQ and keep the chat going, perfect.
                                                                                                        • Custom Roles & Granular Permission Control in Zoho SalesIQ

                                                                                                          Hello Zoho SalesIQ Team, We appreciate the functionalities offered by Zoho SalesIQ, but we would like to request a crucial enhancement regarding user roles and permissions. Current Issue: At present, Zoho SalesIQ provides fixed roles—Admin, Supervisor,
                                                                                                        • Upcoming Changes to LinkedIn Parsing in Resume Extractor

                                                                                                          Starting 31 July 2025, the Zoho Recruit Resume Extractor will no longer support direct parsing of candidate data from LinkedIn profiles. Why Is This Change Needed? In accordance with LinkedIn’s platform policies, extracting profile data through browser
                                                                                                        • Add Usage & Voting Analytics for Knowledge Base Articles in Zoho SalesIQ

                                                                                                          Dear Zoho SalesIQ Team, We appreciate the current integration between Zoho Desk and Zoho SalesIQ that allows knowledge base articles to be synced and displayed to users directly within the SalesIQ chat interface. One valuable feature already available
                                                                                                        • Real-Time Alert or Status Indicator for WhatsApp Connection Issues in SalesIQ

                                                                                                          Hi Zoho Team, We’d like to request a feature enhancement in Zoho SalesIQ related to WhatsApp integration stability and visibility. Recently, we encountered a critical issue where our WhatsApp bot stopped responding to messages without any warning or alert
                                                                                                        • Customization of Chat Transcript Emails in Zoho SalesIQ

                                                                                                          Hi Zoho SalesIQ Team, I hope you're doing well. We would like to request the ability to customize the email template that is sent to clients when they request a chat transcript from SalesIQ. Currently, when a client clicks the button to receive their
                                                                                                        • Import from Linkedin

                                                                                                          Please provide a way to enable importing contact information for Contacts and Companies from Linkedin? Thanks
                                                                                                        • Books/Square integration with multiple bank accounts

                                                                                                          Hello, I need some workaround ideas! We have two parts of our business which have their own bank accounts and customers. We use 'locations' in Square to allocate the payments to the correct place and we use 'branches' in Zoho Books to define which transactions
                                                                                                        • The ability to format text fields, ie when data is number or currency

                                                                                                          Hello, I have spent some time trying to determine how to accomplish this but it appears to be impossible. I want to merge a currency field from CRM into a PDF document. The CRM data shows $1,234, but when zSign gets the data it shows 1234 in the text
                                                                                                        • Unveiling Cadences: Redefining CRM interactions with automated sequential follow-ups

                                                                                                          Last modified on 01/04/2024: Cadences is now available for all Zoho CRM users in all data centres (DCs). Note that it was previously an early access feature, available only upon request, and was also known as Cadences Studio. As of April 1, 2024, it's
                                                                                                        • Tip of the Week #64– Customize your sidebar for a more focused workflow.

                                                                                                          When your shared spaces start filling up with too many views, it gets a little harder to zoom in on what really matters. You find yourself scrolling more than working, and the things that need your attention? They’re often buried down below. Custom sidebar
                                                                                                        • MS Teams for daily call operations

                                                                                                          Hello all, Our most anticipated and crucial update is finally here! Organizations using Microsoft Teams phone system can now integrate it effectively with Zoho CRM for tasks like dialling numbers and logging calls. We are enhancing our MS Teams functionality
                                                                                                        • Zoho Social - Queries about GST invoices and subscription

                                                                                                          Hi, I am going to purchase the Zoho Social tool with a yearly subscription. So, can you please help me with my below queries: 1. How I get the monthly GST Invoices? 2. What is the process of subscription? 2. How to cancel a subscription?
                                                                                                        • Entire notebook that had notes has disappeared

                                                                                                          I don't know how tf this happened. All I did was uninstall and reinstall the mobile app after fixing a bug I had. After I reinstalled the app, everything was synced back except for one folder which had a bunch of notes in it. None of those notes are in
                                                                                                        • Add a Way to Duplicate Cards in the Same Canvas (Retain All Settings)

                                                                                                          Dear Zoho SalesIQ Team, We would like to request a new feature in Zoho SalesIQ: the ability to duplicate an existing card within the same canvas while retaining all of its information and settings, including conditions, configurations, and display preferences.
                                                                                                        • Sales IQ needs to capture both first and last names

                                                                                                          Sales IQ chat only has one field for name. When this then syncs with Campaigns, the field populates the "last name" field in Campaigns. However most people fill in the "name" field of Sales IQ with either their full name or their Christian name. This
                                                                                                        • Multi-Card Selection and Cross-Zobot Copy-Paste Functionality

                                                                                                          Dear Zoho SalesIQ Team, We’d like to suggest a productivity-enhancing feature for the Zobot builder in Zoho SalesIQ: the ability to select multiple cards (modules) at once using a selection area, and then copy-paste them either within the same canvas
                                                                                                        • Zoho Books Custom Widgets Deprecation Error

                                                                                                          I created a simple sample widget with zet and published it using sigma Both in the Sandbox and Production the Widgets are showing this error
                                                                                                        • Personal Link / Meeting ID

                                                                                                          with zoho meetings do I have my own personal link to my 'meeting space' ? I have an email template in Zoho CRM which confirms people's appointment with me, I would like to include the link to my Zoho Meetings so that they have it in advance. How do I
                                                                                                        • Ability to Initiate WhatsApp Template Messages in Zoho SalesIQ Without Preexisting Chat

                                                                                                          Hi Zoho SalesIQ Team, I hope you're doing well. I understand that with the WhatsApp integration in SalesIQ, clients can contact us via WhatsApp, and we can use WhatsApp templates to send messages outside of the 24-hour window by reopening an existing
                                                                                                        • DKIM

                                                                                                          I have my DKIM in Titan, which is another email service provider. I get this notification on my portal. What shall I do? ( Improve the deliverability of emails sent from Zoho Social by adding DKIM (DomainKeys Identified Mail) records to your DNS settings.
                                                                                                        • Pick List Issues

                                                                                                          I have created a pick list that looks at a table in a sheet, it selects the column I want fine. Various issues have come along. The option to sort the pick list is simplistic, only allows an ascending alphabetical sort. Bad luck if you want it descending.
                                                                                                        • Related Lists filter

                                                                                                          I have Contacts showing in our Accounts module. I customized the Contacts module with an Employment Status field, with the following picklist options: "Primary Contact", "Secondary Contact", "Active Staff(not a main contact)", and "No longer employed".
                                                                                                        • Automation Assistance for Zoho Form Integration and Workflow

                                                                                                          Hi, We are currently using a Zoho Form to send out our Global Credit Application and would like to automate the process further. Specifically, we’d like the ABN number submitted through the form to automatically populate the GST/VAT Number field in Zoho
                                                                                                        • Adding Overlays to Live Stream

                                                                                                          Hello folks, The company I work for will host an online event through Zoho Webinar. I want to add an overlay (an image) at the bottom of the screen with all the sponsors' logos. Is it possible to add an image as an overlay during the live stream? If so,
                                                                                                        • Zoho arrives to Spam on all Microsoft Accounts (Outlook, Hotmail, Microsoft 365)

                                                                                                          I believe this is a very serious issue. All my email accounts in Zoho arrives straight to SPAM. Thing is, a lot of clients rely on email arriving to Inbox, specially on Microsoft Accounts since it is used a lot both for business and personal email sending.
                                                                                                        • Campaign Links Blocked as Phishing- Help!

                                                                                                          We sent a Campaign out yesterday. We tested all of the links beforehand. One of the links is to our own website. After the fact, when we open up the Campaign in our browser, the links work fine. The links in the emails received, however, opened in a new
                                                                                                        • ADDDATE formula using 2 calculations

                                                                                                          Hello, I want to create an ADDDATE formula using 2 calculations, add 1 month and deduct 1 day. the formula that I need should look like this: ADDDATE(due_date, 1, "Months")+ ADDDATE(due_date, -1, "Days") Each row itself works fine, but when I'm trying
                                                                                                        • Best way to handle a credit card download fiasco

                                                                                                          Hi there, hoping that someone knowledgable with book keeping can give me the answer here. One of my credit cards has been integrated with Zoho books and we have been downloading transactions with no issue. The credit card got compromised and was used
                                                                                                        • Making money out of Zoho Sheets - How?

                                                                                                          Hello, Suppose I come up with a brilliant Zoho Sheet that I want to sell to other people, can I do this? How? Thanks.
                                                                                                        • How Do I Refund a Customer Directly to Their Credit Card?

                                                                                                          Hi, I use books to auto-charge my customers credit card. But when I create a credit note there doesn't seem to be a way to directly refund the amount back to their credit card. Is the only way to refund a credit note by doing it "offline" - or manually-
                                                                                                        • Mobile Display Issues on Zoho Sites After Recent Update

                                                                                                          Hello! I’m currently facing an issue with my Zoho website that I created for my small business. After the recent updates, I’ve noticed that my site is not displaying correctly on mobile devices. Specifically, the layout appears distorted, and some elements
                                                                                                        • Can i set per-client hourly rate in Zoho Desk and not to correct the calculation on invoice?

                                                                                                          We use Zoho Desk to run one ticket per client per month. All time entries go to the ticket, we have to enter hourly rate manually and then correct it when we do the invoicing at the end of the month. So, our workflow is as following: I worked for 30 minutes,
                                                                                                        • Zoho Desk + Jira integration - Email notifications and comments posted by administrator instead of real user

                                                                                                          Dear All, I set up the integration under my admin account, and now when users leave comments in Jira (to created tickets in Zoho Desk), the email notifications show that the ‘Administrator’ left a comment, not a real user. The same happens in the ticket
                                                                                                        • Unable to add Agents

                                                                                                          I am trying to add agents to my account. While filling the details and sending invitation, the system mentions that invitation is sent. But no email is received on the user side. I have tried this multiple times and have also checked Spam and other
                                                                                                        • How to add new widgets?

                                                                                                          Searched and searched and cannot find anywhere. Why is everything so hidden in zoho! Why is there not a button right here that allows me to create a new one, why is it buried somewhere else! Zoho's UI is so infuriating
                                                                                                        • Next Page