[iOS] [ASAP] ZDPortalChat module can't be triggered manually

[iOS] [ASAP] ZDPortalChat module can't be triggered manually

I've been trying to trigger the Live chat manually as the documentation says calling ZDPortalChat.show() has to be enough, but I couldn't achieved. Is there another configuration that I have to configure? the documentation only says calling that method has to work.
The others modules like knowledge and community can be call individually but this chat no, also the console doesn't show any log about or any crash that I could share with you, it seems that It could be a problem from the show method.
Coul you help me with this problem? Thanks in advance.

Note: The chat module works well if it is called from the Dashboard.

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