Is it possible to create an alternative account name field which is clickable on the custom view?
We have created a custom field on the "Accounts" layout called "Short Name" to record the short names of the companies so that the "Account Name" field can be hidden and not take much space on the view page.
Our first surprise was that the "Account Name" field can't be hidden or removed from Account views. So we did move it to the last column.
But we also discovered that the "Short Name" field can't be turned into a clickable account name field.
The custom view doesn't provide us a way to click on the "Short Name" to access the account page. We have to slide the to the right most position and click on the "Account Name".
Is there a way to accomplish what we are looking for? If not could you please add this as a feature request to your list?
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Our first surprise was that the "Account Name" field can't be hidden or removed from Account views. So we did move it to the last column.
But we also discovered that the "Short Name" field can't be turned into a clickable account name field.
The custom view doesn't provide us a way to click on the "Short Name" to access the account page. We have to slide the to the right most position and click on the "Account Name".
Is there a way to accomplish what we are looking for? If not could you please add this as a feature request to your list?
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