Is it possible to update accountId in Zoho support ticket??
I wrote below code -
mp = Map();
mp.put("accountId",accountId);
tkt_upd = zoho.support.updateRecord("Requests",portal,"Product Executives",tkt_id,mp);
info tkt_upd;
and is showing output as - {"Status":"Record(s) updated successfully","Time":"2017-09-19 09:34:59"}
but when i check the response from API - https://desk.zoho.com/api/v1/tickets/<Ticket_Id> then, there is no change in the Account Id.
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mp = Map();
mp.put("accountId",accountId);
tkt_upd = zoho.support.updateRecord("Requests",portal,"Product Executives",tkt_id,mp);
info tkt_upd;
and is showing output as - {"Status":"Record(s) updated successfully","Time":"2017-09-19 09:34:59"}
but when i check the response from API - https://desk.zoho.com/api/v1/tickets/<Ticket_Id> then, there is no change in the Account Id.
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