Is there an API function for the customer to add to an existing ticket thread?

Is there an API function for the customer to add to an existing ticket thread?

Hi

Is there an API function for the customer to add to an existing ticket thread?

example, customer puts in new support ticket.
support replies and ask for more details.
customer replies with more details -what api function is used for this (will add record append to same ticket number?)
We stucked due to this issue. We barely needed this feature.

Thanks

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