Is Zoho Transmail a supported product?

Is Zoho Transmail a supported product?

My account has been pending review for over six weeks.  Accordingly, transactional email has ceased and presented its own challenges and lost opportunities.  This was implemented over others because it was included in Zoho One - but support has been non-existent.  Anyone else having similar experience?

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                                            • TransMail Overview

                                              Note: TransMail is now ZeptoMail. Click here to know more. Hey there! It's been 5 months since we launched Zoho's transactional email service — TransMail. We've had great response and onboarded many users. I'd like to now give an overview of TransMail
                                            • TransMail has a new name—ZeptoMail!

                                              Tried navigating to TransMail's community forum but see a different name now? That's because TransMail has a new name. TransMail is now ZeptoMail! As we’ve grown from an internal service used mainly by other Zoho products to an up-and-coming competitor
                                            • Welcome to TransMail community

                                              Note: TransMail is now ZeptoMail. Click here to know more. Hi everyone, Welcome to TransMail's community forum. Though TransMail has been in use inside Zoho for nearly half a decade, we only recently launched it as a service to all of you. We'd firstly


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