Issue with Email Not Sending via Flow in Zoho CRM

Issue with Email Not Sending via Flow in Zoho CRM

Hi everyone,

I’m having trouble with a flow I set up in Zoho Flow. I’ve created a custom module called “Allievi” in Zoho CRM, and I want to automate email sending whenever a new contact is added to this module. The flow triggers without any errors, but the emails are not being delivered to the recipients.

I’ve double-checked the flow configuration and even recreated it from scratch, but the issue persists. Has anyone faced a similar problem with custom modules, or could suggest why this might be happening?

Any help or advice would be greatly appreciated!

Thank you,
Sergio Maria